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© 2018 by Polymorphics

Shipping & Returns

SHIPPING POLICY

We need approximately 7 working days  to prepare the order for shipping, if is a custom item that will take up to 14 days.

If you need something shipped in a hurry please get in touch.

Estimated shipping times

All the shipping is by Royal Mail 2nd Class untracked service, please get in touch if you would you like to track your order

UK 3-5 business days 

Europe: 5-10 business days

Worldwide: approx. 14 business days

We'll do our best to meet these shipping estimates, but we can not guarantee them. Actual delivery time will depend on the shipping method and destination that you choose.

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

RETURN & EXCHANGE POLICY

We gladly accept returns and exchanges.

Contact me within: 7 days of delivery

Ship items back within: 7 days of delivery

We don't accept cancellations, but please contact us if you have any problems with your order.

Custom or personalised orders can't be returned or exchanged unless they arrive damaged.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.